Privacy policy

Fisherman’s Paradise respects your privacy and is committed to protecting your personal information in line with POPIA. 

1) Information we collect

We may collect your name, contact details, delivery address, and payment-related details needed to process your order. Payment information is processed securely by trusted third-party providers and we do not store card details. We may also collect browsing data through cookies to improve your experience. 

 

2) How we use your information

We use your information to:

• Process and fulfil orders

• Send order confirmations and tracking

• Provide customer support

  With your consent, we may send marketing updates. We also use data to improve our website and services. 

3) Data protection

We use security measures to protect your information and we do not sell or rent your data. Payment processing is handled securely by our payment partners. 

4) Sharing of information

We only share your information with trusted partners where necessary (couriers, payment providers, and service vendors who help us operate). 

5) Your rights

You may request access, corrections, deletion (where applicable), or opt out of marketing communications at any time. Contact us at our email address for assistance.